Here is a summary of facts that very few would argue:
1) Business owners are BUSY! Often too busy to take care of nurturing business using one or more of the following:
- A survey to gather feedback, a great testimonial and referrals
- A followup system to send seasonal reminders or special offers (and again as for referrals)
- An easy way for referral partners to send leads (along with that personal endorsement
2) Businesses would benefit (generate more business) if there was a way to do all of the above in a simple, cost-effective manner.
HERE IS A SOLUTION!!
All it takes is 3 or more businesses that would refer business to each other in the same target market.
1) Once a job is completed, each business would ask if it would be OK to send a survey to the customer. The PROS are:
- The customer feels heard
- The business can get feedback and hopefully glowing testimonials for the website
- The business now has an email for future followup. The customer can opt in to a "VIP" newsletter send every 1 to 3 months. That would feature several collaborative businesses.
2) A newsletter would go out with seasonal tips or special offers from each business. The PROS are:
- The customer is exposed to information from more than just the business they already used
- Each business is exposed to new potential customers
- Each business pays a fraction of the cost to send newsletters because they are sharing the expense
3) A VIP newsletter signup can also be set up for each business's website. The PROS are:
- The potential customer can receive information and offers on more than one topic
- Each business still retains their first-contact list for individual use
- There is more opportunity because now the marketing efforts been networked!
NOTE: An incentive like a drawing for a gift card can be attached to the survey, newsletter and/or referrals can be used to increase customer retention.
The CONS are...
The CONS are...
- I haven't thought of any..
- Well, there is the coordination and ensuring surveys and newsletters are sent but there is a solution for that: US!
So if you are seeing that the PROS far outweigh the CONS, then contact us and let us help you WORK the WEB to BUILD YOUR BUSINESS!
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